Returns & Exchanges
At Seagrape Apothecary, we want you to be completely satisfied with your botanical rituals; therefore, we offer returns on most unopened products within 30 days of delivery. Due to the artisanal nature of our small-batch creations, we are unable to accept returns on used items or custom-blended elixirs.
Initiate Your Request
Email our apothecary team with your order number and the reason for your return to receive a pre-paid shipping label and return authorization.
Prepare the Package
Carefully pack your unopened items in their original glass vials or containers, ensuring they are cushioned with eco-friendly materials to prevent breakage during transit.
Ship the Items
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location within 7 business days of receiving your authorization.
Receive Your Refund
Once our team inspects the returned goods for integrity, a refund will be issued to your original payment method, typically appearing within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing